Privacy Policy

1. Introduction

ArceoConsult OÜ (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

3. What Data We Collect

• Contact or lead forms: name, email address, phone number, company name.
• Direct communication via email or phone.
• Cookies and analytics data used to improve our website and services.

4. Purpose of Data Processing

• To respond to inquiries and manage contact requests.
• To develop and improve our services and user experience.
• To conduct lawful and relevant marketing or business communication.

5. Legal Basis for Processing

• Consent (for example, when you submit a contact form).
• Performance of a contract or steps prior to entering into one.
• Legitimate interest in operating and promoting our business.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data is then deleted or anonymized.

7. Data Sharing

We never sell your personal data. Some information may be shared with trusted service providers (e.g., hosting, CRM, Meta, or Google) who process data on our behalf under strict data protection agreements.

8. Your Rights

• Access, correction, or deletion of your data.
• Object to or restrict data processing.
• Withdraw consent at any time.
• File a complaint with the Estonian Data Protection Inspectorate or another relevant authority.

To exercise your rights, contact us at [email protected].

9. Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.